We’re Here to Help—Anytime, Anywhere
Get expert support for your Hitrace services. Whether you need setup help or troubleshooting, our team is just a click away.
Common Support Topics
Account Setup
Device Installation Guides
Dashboard and App navigation
GPS Accuracy & Signal Issues
Firmware Update
Billing and Subscription
Need Personalized Help?
Our team is ready to assist via live chat or by responding to your support request.
- Real-time chat available Mon–Sat, 8am–6pm
- Submit a ticket anytime for priority email response
Our Commitment to You
- Fast, friendly responses from trained experts
- Multilingual support options
- 98% satisfaction score
- Proactive updates and status tracking
Contact Options
Live Chat
Available in-app and on website
Email Support
support@hitracesolutions.com
Phone Support
+233-20-794-9676
Mon-Sat, 8AM-6PM